Community Resources
There are multiple ways to get in touch with your community! You have the choice to email, call, or visit your office. Don't have your community's contact information? Click here to get the list of community offices!
Yes, we gladly welcome four-legged family members at Fort Drum Mountain Community Homes! Please see the Animal Policy for more information about our pet policy and information about restricted breeds.
We have put together a short video highlighting fire, child, water and neighborhood safety. Click Here to watch the video.
We require a signed Visitor Notification Form for any guests you plan on having who will be staying in excess of 30 days.
Fill out a Home Absence Notification Form, and turn it in to the Community Center office.
Please contact your community center for the most up-to-date costs.
We are pleased to offer residents a convenient Self-Help option for replacement items for your home. Our team looks forward to helping you with your Self-Help item needs at all community center office locations listed at the top of this page.
Items available include:
- Select light bulbs
- Furnace & AC filters
- Touch up paint
- Blind slats and wands
- Garage door remote batteries
- Non-Chemical Pest Management Products (including glue boards, traps, and bait stations)
Your Community's Integrated Pest Management Program
As part of our commitment to environmental protection, resident safety, and pet welfare, Fort Drum Mountain Community Homes wants to familiarize you with our Integrated Pest Management (IPM) program. Your community is on federal property, meaning the use of pesticides is regulated by federal law. The primary goal is to ensure effective pest control while minimizing environmental impact and reducing unnecessary exposure to pesticides for our residents, their families, and pets.
Here's what you can expect from our IPM program:
- Preventive Strategies
- Monitoring and Assessment
- Non-Chemical Control Methods
- Targeted Pesticide Application
- Education and Awareness
There are several non-chemical pest management products available free of charge from your community self-help location including glue boards, traps, and bait stations. Click here to locate self-help in your community.
Click here to view the Integrated Pest Management FAQ.
If you are experiencing increased pest activity in or around your home that you are unable to address with non-chemical control methods or over-the-counter pest products, please contact the MSC to schedule an appointment. Please reach out to your property management team with any questions or concerns regarding pest management in your community.
Home Alterations
Fort Drum Mountain Community Homes does allow limited modifications within the homes.
For more information on the approved colors for paint modifications, review our paint request form and click here to submit your request electronically. If you’re interested in installing a satellite dish, please review the satellite request and return the necessary paperwork. Dig permit forms can be found here. For other modification requests, please review and submit the home improvement request form.
Winter Preparedness
There is no place like Northern New York in the winter, and we have some great tips HERE to help you plan ahead and be prepared.
Refuse, Recycle & Landscaping
2026 Trash & Recycling Schedule
To learn how to properly dispose of Hazardous Household Waste & Electronic Waste, click here to view our brochure.
Environmental Resources
During your leasing process we provided a Mold 101 Guide that discusses prevention, identification, and the procedure for reporting concerns to your maintenance team. Please immediately notify the Maintenance Solution Center if you discover a leak or suspect water intrusion of any kind in your home. To revisit the guide for prevention and reporting tips, please click here.
Additionally, click here to revisit the EPA’s Lead Based Paint brochure provided with your lease packet.
Departing Residents
Our goal is to make your move as smooth and stress-free as possible. Check out our Resources for Departing Residents page for important information and details on the move-out process.
Common Questions
You’re in luck! We keep a list of people you can hire to help with shoveling, dog walking, babysitting, etc. If you’re looking to earn a little extra cash and want to be added to the list or if you are looking for some help around the house, take a look at our Community Helpers list.
Provide Feedback
Our team is committed to providing you with great customer service and community programs. Feedback you provide through SatisFacts surveys helps us make improvements that are important to you. Click here to provide us with feedback about services received from our leasing, maintenance, and community teams. We also encourage you to share your ideas and suggestions to improve services and enhance community activities and programs.